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PRIVACY POLICY
A LEGAL DISCLAIMER
The Lather Lounge Hair Salon ("we," "us," or "our") provides services, website content, and information for general purposes only. By visiting our salon, using our site, or booking appointments, you agree to this disclaimer.
No Medical Advice
Hair care services are cosmetic, not medical, treatments. We do not diagnose, treat, or prescribe for medical conditions (e.g., scalp disorders). Consult a doctor for health concerns. Results vary by individual; we cannot guarantee specific outcomes.
Liability Limitations
We are not liable for:
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Allergic reactions, damage from products, or service results.
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Indirect, incidental, or consequential damages (e.g., lost time, discomfort).
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Website errors, downtime, or third-party links.
Our total liability is limited to the fee paid for the service.
Service Policies
Appointments may be canceled/rescheduled with a 24-hour notice. Late arrivals may shorten services. No children allowed unless they have an appointment for a service. Prices subject to change; deposits may apply for no-shows.
Governing Law
This disclaimer follows North Carolina law. Disputes resolved in Durham County courts.
PRIVACY POLICY
Effective Date: March 21, 2026
At The Lather Lounge Hair Salon ("we," "us," or "our"), your privacy matters. This policy explains how we collect, use, protect, and share your personal information when you book appointments, visit our salon, or use our website and online services.
Information We Collect
We gather basic details to serve you best:
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Contact info: Name, phone, email, address for bookings and reminders.
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Appointment details: Hair preferences, service history, allergies for personalized care.
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Payment data: Processed securely via third-party providers (we don't store full card details).
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Online activity: IP address, browser type if using our site for scheduling.
We collect this in-person, via phone/email, or through our booking system—no unnecessary data.
How We Use Your Information
Your data helps us:
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Schedule and manage appointments.
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Send confirmations, reminders, or promotions (with your consent).
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Improve services based on your preferences.
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Comply with health/safety laws (e.g., allergy records).
We never sell your information.
Sharing Your Information
We share only when needed:
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With stylists for your care.
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Service providers (e.g., payment processors, text reminders) under strict agreements.
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Legal authorities if required (rare).
Data Security
We use secure tools like encrypted booking software, locked files, and staff training to protect against unauthorized access. While no system is 100% secure, we follow industry best practices.
Your Rights
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Access/Update: Request your records anytime.
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Delete: Ask us to remove non-essential data (we keep what's needed for legal/service reasons).
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Opt-Out: Unsubscribe from marketing via email or in-person.
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Questions: Email thethelatherlounge@yahoo.com.